Edit Content
Your cart is currently empty.

Return to shop

frequently asked questions

We understand the selection process can be overwhelming with so many customizable options. We recommend starting with our catalog to explore product options that meet your needs. If further assistance is needed, feel free to reach out to our sales team via the chat box at the bottom left corner for personalized guidance.

Simply add your desired chairs to the cart and visit the View Cart page, where you’ll find options to “Print Page as Quote” or “Request a Quote” for special pricing or contracts. Please allow up to one business day for a response.

If you are purchasing under a specific state or federal contract, please add your selected chairs to the cart and use the “Request a Quote” feature. Be sure to include details about the contract and any additional relevant information in the comments section. Our team will respond promptly with tailored pricing.

Each of our chairs comes with a QR code for easy access to instructional videos—just open your phone’s camera and point it at the QR code to get started. If you need further assistance, our demonstration videos are available on each chair’s product page. For additional questions, please reach out via our Contact Us page.

Miller at Work offers an industry-leading warranty. To initiate a claim, email us at loganmiller@mawhp.com or use the Tidio chat function on our website. We’ll guide you through the repair or replacement process.

We offer both in-person and web demonstrations, as well as sample chairs for centers to test. To request this, visit our Contact Us page with your contact details, total number of employees (seat count), and potential order size. A sales representative will contact you promptly.

Our standard lead time is typically 6-8 weeks from the payment date. However, factors like customization, order size, and location may affect this timeframe. For faster delivery, contact us directly.

We offer a 5-year worry-free warranty as well as paid warranty extensions. You can learn more about how it compares to competitors and the coverage details on our Warranty page.

Yes, replacement parts are available after the warranty period. Contact us to receive a quote for parts, labor, and shipping. We also offer warranty extensions for continued coverage.

   Our vinyl/leather upholstery can be cleaned using Clorox wipes (avoid harsh chemicals like liquid bleach). To maintain its integrity, consider using a vinyl or leather-specific cleaner as well.

Yes, we offer extensive customization options to ensure your chairs meet the specific needs of your users. You can choose various components like shorter cylinders, different bases, or seat sizes for an optimal fit.

Our chairs undergo rigorous testing, including 500,000 cycles at UL Laboratories, to meet the high standards required for 24/7 call center environments. This ensures durability and ergonomic safety.

You can stay updated on the conferences Miller at Work will be attending by visiting our Conference page or following us on social media. We often run promotions during these events, so be sure to check for exclusive offers related to our products.